When are different scheduled emails sent out?

Lead nurture emails

  • Template one is sent the number of full hours you have set since the quote was confirmed (e.g. the quote was confirmed at 10:38 and you set your template to send 6 hours later, the email will be sent at 17:00.
  • Template two – this will be sent at 11am, X number of full days since the quote was completed based on the number of days you have set.
  • Template three – this will be sent at 11am, X number of full days since the quote was completed based on the number of days you have set.

 

Terms follow up email

  • This is sent 3 full days and 6 full days after terms are sent for signing.

 

Survey report follow-up email

  • This is sent at 15:35, 7 days after the report was uplaoded.

 

Referrer follow-up email 

  • This is sent at 10:30